1. Internet Bank Transfer 2. Cheque
Payee: NYA TUITION PTE LTD
DBS Corporate Account: 072-0-131614
PayNow UEN: 201813861D
Payment & Commission Policy
All currency references are in Singapore dollars (SGD). You shall be responsible for payment of all levies, duties or taxes that are imposed by taxing rules for any payment or fees you may collect through using our services.
Tuition rates listed on our website are merely guidelines. The exact price for tuition services may differ depending on client’s requirements, market conditions, availability of tutors, etc. The tutors can establish rates by themselves
But the final decision concerning price shall be accepted by confirmed agreement of both parties via an official confirmation invoice sent by Nanyang Academics.
Clients shall pay the invoice and inform Nanyang Academics within three days of the due date. It is the client’s responsibility to ensure that the bank receipt is kept as proof of transaction made through cash deposit transfer.
If the Client or Tutor has any outstanding amount owed to Nanyang Academics, Nanyang Academics will try its best to ask for payment via phone calls and sms messages. However, after 14 (fourteen) days, if the payment is not made, payment reminder letters shall be sent by mail. The account may also be referred to our lawyers for further recovery actions if settlement is still delayed despite payment letters sent. The debtor shall be liable to pay all costs (including administrative, solicitor and client costs incurred by Nanyang Academics in demanding and enforcing payment of money due on your above account(s).
Tuition rates agreed upon should not be changed unless clients and tutors mutually agree. Nanyang Academics reserves the right to claim its commission based on the original agreed upon tuition rate.
In most cases, we will collect the conducted tuition fees directly from the client (sometimes, we also collect payment from tutor) and will then subsequently resolve any payment issues owing to the tutor. Thus, for cancelled tuition arrangements, clients are required to deal directly with the agency.
If clients decide to pay the tutor directly and bypass the agency, clients shall be made liable to Nanyang Academics for the commission amount if we fail to collect our commission from the tutor, in addition to any administrative fees incurred by the agency in collecting the fees.
In general, tutors shall not collect the agency commission from the client directly. If they do so, they shall inform the agency immediately. At notice by the agency, they shall make payment to the agency in full within 3 days. Tutors, who fail to follow these instructions, shall be liable to pay the full amount of payment and additionally, administrative fees, incurred by the agency in collecting the payment from the tutor.
Nanyang Academics reserves the right to change commission due to non-fulfillment of tutor’s obligations or other reasons. Clients are liable to pay tuition fees for all attended lessons, regardless of how satisfactory the lessons were. For more information – read the website.
Refunds may be made to the client’s bank account in case of violations of terms because of the tutor’s fault, or other reasons. Client can be additionally charged for improper or unfulfilled payment obligation. Nanyang Academics warns about this with messages. If there are disputes or concerns regarding tuition fees between tutors and clients, we will provide assistance, to our reasonable means, to help tutors to claim fees from clients and vice versa. However, Nanyang Academics shall not be legally responsible for any payment disputes between tutors and clients. Clients shall inform the agency and the tutor (if the client has the tutor’s contact) if a postponement or cancellation of any lesson is needed. If the tutor is only informed less than two hours away to the start time of the lesson, clients shall be liable to pay for the loss time and transport cost to the tutor. The amount payable will be 50% of 1 lesson. The client shall pay this amount in cash immediately on the tutor’s next visit or via bank transfer to the tutor if there is no more next visit. Cancellations or postponement of lessons shall not affect our commission amount.